Contacts
How to Reach Us
If you'd like to get in touch with the otalliancebc.ca team, the best way is by email:
Please include a clear subject line and as much detail as possible so we can route your message to the right person.
What You Can Write About
We welcome messages on any of the following topics:
- Questions about our content — for example, how we evaluate and rank the highest payout online casinos, or what the information in our reviews means.
- Corrections — if you spot outdated, inaccurate or incomplete information (such as a changed payout rate, bonus term or licensing detail), please let us know and we'll review it.
- Feedback — suggestions, ideas or general comments about the site are always appreciated.
- Partnership requests — for business, advertising or collaboration inquiries, please outline your proposal in your email.
Response Time
We read every message we receive and usually reply within a few business days. During busy periods it may take a little longer — thank you for your patience.
Questions About Your Casino Account
Please note: otalliancebc.ca is an independent review website, not a gambling operator. We do not run any online casino and we have no access to player accounts.
For questions about deposits, withdrawals, bonuses, account verification, technical issues or complaints, please contact the customer support team of the casino you play at directly. You will usually find their support options (live chat, email or help centre) on the casino's own website.
Need Help With Gambling?
If you or someone you know is struggling with gambling, free and confidential help is available. In Canada, you can contact ConnexOntario, which provides 24/7 support and referrals for problem gambling, mental health and addiction services:
- Phone: 1-866-531-2600 (toll-free, available 24/7)
- Website: www.connexontario.ca
Support is free, confidential and available to all Canadians. Please don't hesitate to reach out.